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Community Organizer/ Technical Assistance (TA) Manager

This position is classified as Exempt and Full-Time, reports to the Manufactured Housing Cooperative
Development Center (MHCDC) Director and is a union position represented by CWA Local 7901. CASA of
Oregon is located in Sherwood, OR
This position is a Grade 6 with a starting salary range of $64,222 – $71,570
Department Director: Rose Ojeda, roseo@casaoforegon.org

POSITION OVERVIEW
The principal tasks of the MHCDC Organizer and Technical Assistance Manager are to organize the tenants of
manufactured housing communities, to train them to operate a business (resident- owned cooperative) and to help
residents understand the responsibilities and duties required to own and operate their community. In addition, this
position will also help work with the Manufactured Housing team to coordinate all post-purchase activities in the
manufactured housing communities that CASA assists and will help ensure that each resident-owned community in their
portfolio receives timely and appropriate technical assistance, as well as provide guidance to the cooperatives in
compliance issues. This position requires a bilingual Spanish speaking individual and extensive travel throughout the
state to attend meetings during the day and evenings, and possibly weekends. A valid driver’s license as well as access to
reliable transportation are required.

PRIMARY DUTIES and RESPONSIBILITIES
● Work with members of the MHCDC team to convert communities to cooperative resident ownership
● Introduce residents to the idea of cooperative resident ownership
● Identify leaders within the community
● Provide direct support to residents in forming a non-profit cooperative and cooperative development, including:

1. Electing an interim board of directors
2. Forming various park committees
3. In cooperation with committees, board members and legal counsel, facilitate the production of interim
and permanent bylaws, community rules, membership agreements, space leases and other corporate
documents
4. Developing and conducting resident surveys

● Assist the board of directors in the selection of an attorney, Property Management Company and other service
providers
● Provide training and support to board in their governance role including, but not limited to, parliamentary
procedure, working with outside vendors, financial analysis and monitoring, developing policies and procedures,
forming and using committees, resolving inter-community conflict, capital improvement and funding plan, effective
communications, legal and regulatory compliance, bylaws and community rule development and contract
negotiations
● Provide training to members in areas such as creating a shared vision for the community, members’ rights and
responsibilities and corporate structure
● Collaborate with national partners to develop strategies and share lessons learned

● Develop or adapt the education curriculum, and supporting handouts for cooperative members, non-members and
the board of directors
● In coordination with Communications Manager, prepare marketing materials and press releases
● Provide direct, ongoing support to the Cooperative, post-purchase, including:
1. Assist in the election of a permanent board of directors
2. Deliver management and operations training for the board of directors
3. Periodic evaluations of Cooperative operations

● Provide appropriate training and direction to the cooperative’s property management company
● Ensure compliance with regulatory requirements
● Facilitates and manages ongoing board member leadership development and training by attending monthly
cooperative board meetings
● Oversees asset management of the cooperative through monitoring compliance with lender requirements, financing
documents, regulatory agreements and other sources of financial, statutory and regulatory reporting requirements,
including submittal of compliance reporting to investors, lenders, monitoring agencies and other stakeholders
● Involves, as needed, the cooperative attorney to ensure cooperative adherence to Oregon nonprofit cooperative law
● Assists cooperative board members with annual renewals and business requirements including taxes, insurance, and
state business registration
● Works closely with cooperative board members and the property manager in the creation of annual operating
budgets and short and long-term capital improvement plans, the use of replacement reserves and facilitates the
reserve fund transfer requests
● Other duties as assigned

QUALIFICATIONS
Education/Experience AA or BA/BS in communications, sociology, social work, and community organizing or related
preferred. Experience in community building and organizing may be substituted for education. Three years
demonstrated success in community building and resident organizing required. Knowledge of cooperative formations
and functions preferred.
NOTE: A combination of education/training/work experience demonstrating general qualifications for the position may
be accepted in lieu of degree requirement.

ADDITIONAL REQUIREMENTS
● Works collaboratively with other members of the department to successfully convert manufactured parks to
resident ownership
● A demonstrated capacity to work independently and perform complex tasks with minimal supervision
● Strong people skills and emotional intelligence
● Demonstrated communication, consensus-building, facilitation and analytical skills
● Demonstrated success in creative problem-solving with small and large groups
● Experience in developing and delivering a comprehensive education program
● Ability to develop timelines, goals and benchmarks
● Ability to develop tools in order to assess, monitor and measure success, including the dissemination and
application of lessons learned
● Ability to speak and write clearly and concisely in both English and Spanish
● Ability to work with diverse groups of residents, as well as town and state officials, attorneys, engineers, and
other professionals
● Working understanding of budgeting and real estate financing

● Knowledge of Robert’s Rules of Order
● Proficient in Microsoft Office and Excel as well as Google Workspace
● Comfortable speaking in front of large groups
● Calm demeanor; able to think on one’s feet and perform under pressure during difficult interpersonal conflict
● Plans ahead, able to complete tasks and meet tight deadlines.
● Attention to detail
● Able to understand and manage multiple complex tasks, including adaptation of training materials as necessary
● Works collaboratively & professionally, self-motivated, flexible, enthusiastic
● A commitment to working in a bicultural/bilingual environment
● Have a valid driver’s license and access to reliable transportation. This position will require regular and frequent
travel to resident-owned communities across the state and will periodically require weeknight and weekend
work. Out of state travel to conferences, trainings and meetings is periodically required.

WORK ENVIRONMENT
 Work is in an indoor, office setting. May occasionally require meeting at or visiting project sites in various
settings throughout the state.
 This position requires occasional travel both in state and to trainings and/or conferences out of state, which
may include day and evening work.
 CASA’s work culture is inclusive, equitable, and collaborative. CASA makes transparent and shared decisions, and
cultivates staff through professional development.
 CASA encourages and supports staff involvement in both internal and external committee work during regular
work time. Internal committees include: Equity Committee, Health, Safety & Wellness Committee, Sister Adele
Scholarship Committee and Fun Committee.

PHYSICAL AND SENSORY CAPABILITY REQUIREMENTS
The following capabilities are required in order to perform the essential functions of this position. Reasonable
accommodations that do not create an undue burden on the company are available to address the following
requirements:
 Ability to: stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl;
 Lift, carry, and place items of up to 25 pounds;
 Maintain sustained concentration on computer screens;
 Use keyboards and a variety of computer peripherals
CASA is an equal opportunity employer. All applicants will be considered for employment regardless of race, color,
religion, sex, sexual orientation, gender identity, national origin and veteran or (dis)ability status. CASA of Oregon also
complies with federal and state (dis)ability laws and makes reasonable accommodations for applicants and employees
with (dis)abilities. If reasonable accommodation is needed to participate in the job application or interview process, to
perform essential job functions, and/or to receive other benefits and privileges of employment, please contact the
department director.

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